Last updated: January 21, 2025 This Privacy Policy outlines how fsimerch.com ("the Site," "we," "us," or "our") collects, utilizes, and reveals your personal information when you visit, utilize our services, or make a purchase from fsimerch.com (the "Site") or otherwise engage with us concerning the Site, collectively referred to as the "Services." For the purpose of this Privacy Policy, "you" and "your" denotes you as the Service user, be it as a customer, site visitor, or another individual whose data we have obtained in line with this Privacy Policy. Please review this Privacy Policy attentively. By using and accessing the Services, you consent to the collection, employment, and disclosure of your data as detailed herein. If you disagree with this Privacy Policy, kindly refrain from using the Services. Changes to This Privacy Policy We may occasionally revise this Privacy Policy to reflect alterations in our practices or for other operational, legal, or regulatory reasons. We will upload the amended Privacy Policy on the Site, refresh the "Last updated" date, and comply with any necessary legal measures. How We Collect and Use Your Personal Information To present the Services, we accumulate your personal information from different sources listed below and have done so over the past year. The data we gather and use varies based on your interactions with us. In addition to other uses listed below, we may employ your data to communicate, enhance, or enforce Services, adhere to legal requirements, enforce service terms, and safeguard the Services and the rights of us, our users, and others. What Personal Information We Collect The personal data we collect about you depends on your Site interactions and Service use. By "personal information," we mean data that identifies, relates to, or can be linked to you. The next sections explicate the categories and precise data types we gather. Information We Collect Directly from You You may provide us with data through our Services, including: - Contact details: name, address, phone number, and email. - Order information: name, billing and shipping addresses, payment confirmation, email, and phone. - Account information: username, password, security questions used for account safety. - Customer support data: information included in communications with us, for instance when using our Services. Some Services require explicitly provided information from you. Choosing not to provide this may hinder your ability to use certain features. Information We Collect about Your Usage We might automatically record certain information about your Service interactions, or "Usage Data," using cookies, pixels, and similar technologies ("Cookies"). This Usage Data can include details on how you interact with our Site and account, including your device, browser, network connection, IP address, and more. Information We Obtain from Third Parties Additionally, we may acquire information about you from third parties, such as vendors and service providers collecting data on our behalf, including: - Companies aiding our Site and Services, like Shopify. - Our payment processors, who gather payment data (e.g., bank or card details, billing address) for fulfilling orders and services you requested, to perform our contract with you. We or third parties we work with, may gather certain information using tracking technologies when you visit our Site, open emails we send, or interact with our Services or ads. We treat any third-party obtained information in line with this Privacy Policy. Refer to the following section, Third Party Websites and Links. How We Use Your Personal Information We use your personal data to offer you the Services, fulfill our contract with you, manage your account, facilitate shipping, returns, exchanges, and other related features. To enhance your experience further, Shopify may link your account with other Shopify services after you choose to use them. Shopify will then process your data per its Privacy Policy and Consumer Privacy Policy. We may also use your data for marketing or promotional purposes, to send communications, and personalize the Services and advertisements on our Site and other websites. Additionally, we use your information to detect and prevent fraudulent or illegal activities. Keeping your account credentials secure is your responsibility; contact us immediately if you suspect a compromise. We use personal information to offer customer support and improve our Services in our legitimate interest to be responsive and maintain business relations. Cookies Like numerous websites, we employ Cookies on our Site. These Cookies power and enhance our Site and Services and let us perform analytics to understand user interactions. In some cases, third parties and service providers may also use Cookies on our Site to customize services, products, and advertisements. Most browsers accept Cookies by default, but you can opt to remove or block them. Note that doing so may negatively affect your experience and some Services may stop functioning correctly or become unavailable. Blocking Cookies may not entirely prevent information sharing with third-party advertisers. We do not cater to "do not track" signals from browsers; for more on this, you can visit http://www.allaboutdnt.com/ How We Disclose Personal Information Under certain circumstances, we might disclose your personal data to third parties for contractual, legitimate, or outlined reasons within this Privacy Policy. This may encompass: - Vendors or third parties providing services on our behalf, such as IT, payment processing, data analytics, customer support, storage, and shipping. - Business and marketing partners for advertising services. - Affiliates or within our corporate group as part of legitimate business operations. - In legal contexts such as mergers, bankruptcies, compliance with legal obligations, and defense of the Services and our users' rights. Over the past year, we've disclosed personal information and sensitive data to the entities listed above under "How we Collect and Use your Personal Information" and "How we Disclose Personal Information." We don’t use or disclose sensitive personal info without consent or to infer personal characteristics. Consent-based information sharing for advertising and marketing occurs as follows. Third Party Websites and Links Our Site might offer links to third-party websites. If you access non-affiliated or uncontrolled sites, review their privacy and security policies. We do not vouch for their privacy, security, or content accuracy. Information provided in public or semi-public spaces, including on third-party social platforms, may be visible to other Service or platform users. Children's Data Our Services do not target children, and we don’t knowingly collect their personal information. Parents or guardians can contact us to request deletion of a child's data. As of the Effective Date, we're unaware of "sharing" or "selling" (as defined by law) personal information of individuals under 16. Security and Retention of Your Information Please recognize that no security system is infallible. Information in transit may not be secure; avoid sending confidential information insecurely. Retention periods for personal information vary; they depend on account maintenance, Service provision, legal obligations, dispute resolution, and enforcement of applicable contracts and policies. Your Rights Your location may grant you various personal information rights, albeit these aren't absolute and may depend on specific circumstances. We may reject requests as law permits. You may have rights to access, delete, correct, or port your personal information; to opt out of data sale/sharing or targeted advertising; to request processing restriction; to withdraw consent; to appeal our decisions; and to manage communication preferences. Exercise these rights on our Site or by contacting us. We will not discriminate against you for exercising your rights. To respond to requests, we may need to verify your identity or receive proof of authorization from an agent acting on your behalf. Complaints If you have complaints about our information processing, contact us. If unsatisfied with our response, depending on your location, you may appeal our decision by contacting us or your local data protection authority. International Users We may transfer and process your information outside your country. Staff and third parties in these countries will also process your information. For data transfers out of Europe, we rely on recognized mechanisms like the European Commission's Standard Contractual Clauses, unless transferring to a country deemed to provide adequate protection. Contact For questions about our privacy practices, this Privacy Policy, or to exercise your rights, please contact us at [email protected] or at 478-365-1704.