Processing Time: All orders are processed within 1 - 3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates and Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the shipping method selected. Below are the estimated delivery times:
Standard Shipping: 5 - 7 business daysExpedited Shipping: 2 - 3 business daysOvernight Shipping: 1 business day
Shipping Confirmation and Tracking: You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes: fsimerch.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damaged or Lost Shipments: fsimerch.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy: We currently ship to the United States only at this time. Please note that delivery times and shipping costs for international orders may vary depending on the destination.
Changes to Shipping Information: If you need to update your shipping address or other details, please contact us immediately at [email protected]/478-365-1704. Changes cannot be made once the order has been processed for shipping.
Contact Us: For any shipping-related questions or concerns, please contact us at [email protected]/478-365-1704.
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